Frequently Asked Questions

How long until my canvas arrives?
Every Hangloose canvas is made to order in Australia. Your piece is printed and dispatched within 12 business days, then shipped to your door.

How much is shipping?
Shipping is a flat $45 anywhere in Australia. We currently ship within Australia only.

How is my canvas delivered?
Rolled and ready to hang, in a single protective tube. The canvas and its aluminium battens ship together, so everything you need to mount it arrives in the one parcel.

How does a Hangloose canvas hang?
Each canvas has a slim aluminium batten top and bottom, included with every piece. It hangs smooth and flush to the wall with no frame and no bulk. Fix the top batten to the wall with screws and it mounts in minutes. Optional 3M strips are also available if you'd prefer not to drill.

What sizes are available?
Two sizes: XL (562 × 1000 mm) and XXL (1180 × 2100 mm). Every image is a tall, vertical format designed to open your wall onto the view.

What is it printed on?
Artist-quality 300gsm canvas, chosen so the colour stays vibrant and the surface lasts. Our printing gives a vibrant, pixel-free image with a soft, almost painterly finish.

How do I care for it?
The canvas is waterproof and scratch-resistant, and wipes clean. Hung out of direct sunlight, it's built to be enjoyed for decades.

Can I return it?
Because each piece is made to order especially for you, we don't accept change-of-mind returns. If your canvas arrives damaged or faulty, contact us and we'll make it right.

Do you ship overseas?
Not at the moment. Hangloose ships within Australia only.